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The BVA Experience
BVA Impact:
Susanne Iannece, Organizational Consultant
An organizational consultant with 25 years of experience, Iannece spent seven months guiding CCOT through a formal strategic planning process, an undertaking that had stalled in the past. The organization knew it would benefit from an outsider's perspective. What CCOT didn't know was that Susanne would be incredibly flexible in adapting standard methodologies to fit their way of working and thinking.
Susanne worked with the planning committee to distill their ideas into common themes. She helped develop six major goals to address the key organizational themes, such as marketplace differentiation, funding diversification, audience development, and artistic and educational programming. From the goals, they built a strategy using structured action steps and milestones that were clearly delineated, prioritized and achievable.
Elated with the result, CCOT now has a living plan, a roadmap to shape its future as Philadelphia's intimate opera experience. “This was a critical process,” says Andrew, “in helping our board evaluate where we are and where we hope to be.”
CCOT's education director, Joy Kurtz, agrees. “Susanne helped us focus our thinking by asking the hard questions. She also directed her energies to finding resources to implement critical elements of our plan.”
Susanne didn't stop there. She regularly attends performances, recruiting friends, neighbors and business associates to join her. In fact, she now serves on the CCOT board and is actively engaged in fundraising. She remains a tireless advocate.
